Ramonah Mauree
Client Relations Specialist @Windmill Microlending
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WORK HISTORY
Client Relations Specialist @Windmill Microlending
Calgary, AB, CA
EDUCATION
Open University of Mauritius
Common Wealth Executive Master of Business Administration (M.B.A.)
University of Mauritius
Bachelor of Science (BSc) Agriculture specialisation in Aquaculture
Swami Sivananda State Secondary School
Science
ABOUT RAMONAH MAUREE
With over eight years of work experience in various sectors, I am a bilingual client support specialist who is passionate about helping immigrants achieve their professional goals in Canada. I have a Commonwealth Executive MBA and a Bachelor of Science in Agriculture with a specialization in Aquaculture. At Windmill Microlending, I provide excellent customer service, guidance, and support to clients who are seeking loans to pursue education or accreditation in their fields. In my current role, I use my active listening, logical reasoning, and communication skills to understand the needs and challenges of each client, and to offer them personalized solutions and advice. I also use various software tools, such as Freshworks and Avaya to manage client profiles. I have completed multiple certifications on LinkedIn Learning to enhance my customer service skills, such as handling abusive customers, call control strategies, and skills-first interviewing. I enjoy working with a diverse and supportive team that shares my vision of empowering immigrants and fostering their integration into the Canadian society.
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