Ramona Andrews

Global Complaints Leader @Afterpay

Cincinnati, OH, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2022 — Present

Global Complaints Leader @Afterpay

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US

EDUCATION

N/A

University of the West Indies, St. Augustine Campus

BSc.

SKILLS

Complaint ManagementCall CentersCustomer ExperienceManagementLeadershipBankingCustomer ServiceCustomer SatisfactionKnowledge ManagementEmployee EngagementLeadership DevelopmentCommunicationEvent ManagementCoachingDevelopment of EmployeesVendor ManagementProcess ImprovementDispute ResolutionContact Centers

ABOUT RAMONA ANDREWS

Senior Operations leader with 20 years of experience in contact centers, complaint…

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