Ramnik Sekhon
MBA | Customer Success, Project Management, Ex-entrepreneur
- Role
- Account Manager at Avocado
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Ramnik Sekhon
I turn chaotic SaaS onboardings into revenue engines. 7+ years in Customer Success…
Experience
Account Manager
Oct 2025 — Present · San Francisco, CA, US
At Avocado AI, I help restaurants and retailers streamline operations through intelligent, data-driven solutions. As an Account Manager, I sit at the intersection of sales, customer success, and product development, ensuring clients achieve measurable results while shaping the future of our platform.Key Responsibilities- Manage end-to-end client relationships from onboarding to retention, ensuring successful adoption of Avocado’s POS and AI solutions-Partner with the product and engineering teams to translate customer feedback into product enhancements and new feature ideas-Develop and execute strategic account plans that drive revenue growth and customer satisfaction-Conduct product demos, lead training sessions, and identify upsell or cross-sell opportunities-Use data insights to optimize account performance and improve the customer experience.
Education
Jaypee University of Information Technology
Bachelor of Technology (BTech), electronics and communication engineering
2012 — 2016
University of San Francisco
Master of Business Administration - MBA
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