Ramnik Kaul
Lead Technical Support Engineer | Team Management
- Role
- Lead Technical Support Engineer at Q3 Technologies
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Ramnik Kaul
With a strong foundation in Project Management, Business Analysis, and technical tools…
Experience
Lead Technical Support Engineer
Jan 2025 — Present
POC for preparing reports related to all the website and mobile application-related issues. Ensuring client satisfaction by delivering on time resolution by working with the BA and the development teams i.e, Leadership Team. Expert in handling and analyzing the issues related to cloud technologies on AWS and Azure. Preparing SLA, Cloud Health Check, and incident management reports. Upgrading and Enhancing the Log reports. Updating the content on the website page by using Sitecore.Works in implementing new support methodology and making the process more streamlined. Skills: Data analysis, Technical reports, Amazon Web Services (AWS), Sitecore, Jira Ticketing and Business Enhancement skills.
Education
Jaipur Engineering College & Research Center,jaipur
B. Tech
2013 — 2017
Kendriya Vidyalaya
Study
2000 — 2012
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.