Ramneek Kalra
Amazonian | Containers Specialist | GenAI Enthusiast | Root Cause Expert | Public Speaker & Tech Evangelist
- Role
- Cloud Support Engineer i at Amazon Web Services (AWS)
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Ramneek Kalra
I’m a Cloud Support Engineer at Amazon Web Services, specializing in resolving complex technical issues across containerized workloads in EKS, ECS, AWS Batch, and related infrastructure. My focus: reducing downtime, accelerating resolution, and restoring customer trust—at scale.With a strong foundation in cloud and edge computing, DevOps, and multi-cloud architectures, I’ve supported high-priority customers through incident diagnostics, root cause analysis, and deep-level troubleshooting in production environments.What makes me effective- Calm under pressure during high-severity events- Obsessed with digging deep to find the real “why” behind problems- Trusted by customers and engineers alike for clear, actionable solutionsBeyond AWS, I’ve led tech education sessions, contributed to open-source, authored 20+ research papers, and helped grow communities as an Impact Creator. I bring both hands-on engineering skill and a broader commitment to innovation and mentorship.Let’s connect and explore synergies in tech, innovation, and leadership! Contact:
Experience
Cloud Support Engineer i
Jun 2021 — Present · Hyderabad, IN
After devoting 1.4 Years as a Cloud Support Associate and getting to know-how abouts of AWS Services, hereby serving ahead as \"Cloud Support Engineer I\" under Containers Service.Feel free to explore about AWS at: https://aws.amazon.com/
Education
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA, Information Technology & Systems Management
Bright Scholar Senior Secondary School
Secondary , Non Medical
2003 — 2015
Guru Gobind Singh Indraprastha University
Bachelor of Technology (B. Tech), Computer Science
Skills
- Team Building
- Android Development
- Customer Service
- Javascript
- Strategic Planning
- Thinker
- Research
- Blogger
- Public Speaking
- Arduino
- Latex
- Leadership
- Project Management
- Data Analysis
- Software Project Management
- Motivator
- Training
- Java Core
- Teaching
- Time Management
- Microsoft Office
- Project Planning
- Microsoft Word
- Team Leadership
- C++
- C
- Programming
- Powerpoint
- Matlab
- Bot Development
- Social Media
- Php
- Windows
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