Rammohan M. V. B

About Rammohan M. V. B

Customer Facing veteran providing solid technological background for business growth and development while working at the CxO levels, and driving end-to-end solution implementations.• Lead Multi-Cultural, Multi-Geography teams.• Functional Expertise in key business processes across Pre-sales, Customer Management, Partner Management and Go-to-Market.• Technical Expertise in Mobility, Cloud, Telecom and building industry specific solutions for Business users on Salesforce.com platform.• Thought leader in CRM, Developed Industry specific solutions for the SMB customers for Segmentation/Campaign Management, Sales Force Automation, Contact Center Services, Partner Management and related Analytics• Conceived various CRM based solutions across verticals like General Insurance, Retail/CPG,Media, and Automobile, to meet specific sales and service requirements • Implemented Salesforce.com CRM at Persistent Systems and integrated with Ax ERP• Implemented CRM (Sales Cloud) for SMB and enterprise customers • Industry verticals : Media, Entertainment, Automotive, Hospitality, Telecom Equipment, General Insurance, Retail, Mobility• Presented a dissertation on \"Strategy to Grow Persistent\'s BigData REvenue by analyzing its BigData Strategy\"• Created business plan for starting a new venture which will be a CRM integrator for SMB industries.• Presented a Dissertation on \"Pricing models for Saas enabling an existing Application

Experience

1. Account Manager Salesforce Smb Business

   Persistent Systems

   Oct 2012 — Present

   Formulated Effort estimation framework for quick turnaround of proposals.• Established business process for seamless integration of Presales, execution and rollout.• CSAT > 9/10 for SMB business

Education

• National Institute of Technology Surat

  BE, Mechanical

  1988 — 1992

• Kendriya Vidyalaya , Ahmedabad

  High School, Science

  1985 — 1988

• NIT Surat

  BE, Mechanical Engineering

  1988 — 1992

• Birla Institute of Technology and Science, Pilani

  MS, Computer science

  2008 — 2010

• REC surat

  Bachelor of Engineering (BE), Mechanical Engineering

  1988 — 1992

• SPJIMR SP Jain Institute of Management & Research

  Executive MBA, StrategicCostManagement, NewVentureCreation:Entrepreneurship,Intrapreneurship,International Business

  2012 — 2015

Skills

• Cad/Cam
• Quality Assurance
• Enterprise Software
• Mysql
• Software Project Management
• Crm
• Saas
• Project Management
• Test Automation
• Software Development
• Scrum
• Software Quality Assurance
• Team Management
• Software Engineering
• Agile Methodologies
• Management
• Business Analysis
• Global Delivery
• Injection Molding
• Automation
• Unix
• Solid Modeling
• Requirements Analysis
• Cloud Computing
• Agile Project Management
• Product Management
• Testing
• Soa
• Product Lifecycle Management
• Integration
• Sdlc
• Mobile Devices
• Solution Architecture
• Pre-Sales
• Mobile Applications
• Cross-Functional Team Leadership
• Machining
• Business Intelligence