Kumar
🔍 Functional Consultant | Zoho CRM | Salesforce Admin & QA | Workflow Automation | CRM – ERP Testing & Integration | Business Process Optimization
- Role
- Quality Assurance Analyst at Extension Technologies
- Location
- Faridabad, HR, IN
- LinkedIn followers
- 500 followers
About Kumar
CRM QA Analyst | Zoho QA Engineer | Zoho CRM | Salesforce QA & Business Analyst |…
Experience
Quality Assurance Analyst
Aug 2025 — Present · Faridabad, IN
As a Quality Assurance Analyst at Extension ERP, I ensure the quality, accuracy, and reliability of ERP and CRM solutions across multiple client projects. I work closely with the implementation team to validate workflows, test automation setups, and deliver seamless, error-free business solutions tailored to client needs.Key Responsibilities & Achievements:Conduct functional, regression, and performance testing on Zoho CRM, internal modules, and integrated ERP systems to ensure seamless operations.Design and implement automation test scripts using QEngine, Appium, and VS Code for cross-platform CRM and ERP mobile/web applications.Collaborate with development teams to identify, analyze, and resolve defects across multiple modules, improving system reliability.Create, execute, and maintain comprehensive test plans, test cases, and scripts to guarantee high-quality software delivery.Manage test data, track defects, and report actionable insights, driving continuous improvement in software quality.Ensure all CRM and ERP solutions align with business requirements, quality standards, and end-user expectations.Actively learning Salesforce administration, configuration, and platform best practices to transition into Salesforce QA/Admin and broaden CRM expertise.
Education
J.C. Bose University of Science and Technology, YMCA
Bachelor of Technology - BTech
2018 — 2022
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.