Ramkumar Govindan

About Ramkumar Govindan

Have overall 20+ years of experience in working and managing projects in ITES Industry (Data Conversion/Litigation Support/Image Processing/ePublishing Services) and IT Services (Web/Mobile application development & Resource sourcing). Has successfully performed various roles from an Operator level to Project Manager. Presently managing multiple web and mobile app development projects for various clients from domains like eCommerce, Loyalty management and other Enterprise web apps. Also has 4+ years of exposure in recruitment of resources for IT and non-IT companies. Earlier have worked and managed various projects in XML, SGML, HTML, Word pagination, OCR, PDF Conversions, Forms processing, Data Capture. Also has good exposure in defining Process workflow and DTD analysis. Have solid hands-on experience in executing Litigation Support projects (Indexing/Coding, LDD, QA). To become a head of a challenging team where technical and management skills will significantly contribute to the development of products and processes in terms of quality & productivity to compete in the current market trend. Specialties: Project Management, ER Modeling, Resource Planning, Business Requirement Analysis, Effort Estimation, Client Relations, Team Management, Account Management, Documentation, Vendor Management, Quality Control, Sourcing, Pre-Screening, Social Media Sourcing, Facilities Management, Mentoring

Experience

1. Project Delivery Manager

   3edge Solutions

   Feb 2016 — Present · Chennai, IN

Skills

• Customer Service
• Training
• New Business Development
• Vendor Management
• Strategy
• Screening
• Facilities Management
• Resource Management
• Team Building
• Team Management
• Leadership
• Project Management
• Bpo
• Quality Assurance
• Talent Acquisition
• Requirements Analysis
• Account Management
• Sourcing
• Customer Relations
• Outsourcing
• Technical Recruiting
• Crm
• Business Development
• Recruiting
• Pre-Sales
• Analysis