Ramkumar Sivakumar

Role
Technical Support Engineer at Aisera
Location
San Jose, CA, US
LinkedIn followers
500 followers

About Ramkumar Sivakumar

With a Master\'s degree in Artificial Intelligence from San Jose State University, I am…

Experience

  1. Technical Support Engineer

    Aisera

    Jul 2023 — Present

    Aisera’s Generative AI capabilities are the enterprise equivalent of OpenAI\'s ChatGPT. At our core, we’re an AI and Automation company that enables enterprises to dramatically improve their customer experience (CX) and employee experience (EX). Users are empowered to self-serve and auto-resolve inquiries in real-time. Aisera leverages Conversational AI and natural language processing (NLP) to provide real-time and over 95% accurate response in any channel (messaging, voice, web chat) and language (over 100 languages) of choice. Enterprises benefit by lower support costs, improve customer satisfaction and worker productivity.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

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Ramkumar Sivakumar — Technical Support Engineer at Aisera in San Jose, CA, US | Unifers