Ramkisan Prajapati

Technology, Operation Architect Workplace Solution Leads - Intelligent Cloud & Infrastructure @Accenture

Mumbai, IN

More than 12.5 years of experience in IT infrastructure services as Infra Managed Service Specialist or Operation Specialist in Intelligent Cloud and Infrastructure – MECM Senior Consultant (SME\'s) – Design, Build new environment – Solution Architect, Console Upgrade, Disaster Recovery (Cloud VM Servers and On-premises), Co-Management, RBACIntune Expert - Intune Solution expert – Windows 10 Autopilot, White-Glove (Pre-Provisioning deployment), Apps/packages deployment, Antivirus/Security Management, Manage Updates through Ring deployments, Firewalls, MDM Manage devices, Co-management, Endpoint Security policies analysis/deployment – Conditional Access, Compliance Policy for Windows, Android & iOS, Tenant Management, Windows Hello for Business, Attack Surface reduction (ASR)OSD Consultant (Bare Metal deployment, Build Services OS Upgrade) – Windows 10/11 OS Build version Upgrade, Morden Drivers Management, security UpdatesSecurity Management - Vulnerabilities security management related with OS/App Updates, Attack Surface reduction (ASR) implementation, Manage security related with Identity, Data, Devices and Apps and reached Microsoft secure score/Device secure Score up to 99%, Zero-day vulnerabilities solution, Worked on Add-ons features like Browser Extension, Certificate & Hardware Firmware, Implemented MDE SolutionsApplication & Packages Creation/deployment,Windows Security Patch management, Maintenance – MECM Site Maintenance, Reporting (SCCM & SQLDB)3rd Party Tools – Adaptiva – Endpoint Digital Management Workspace, Adaptiva Infrastructure Admin (Upgrade, Content management, Cloud Apps deployment, Licensing)1E Tool – Nomad, 1E, Shopping, App ClarityITIL Service Management – Incident, Request, Change and Problem Management, SOP’s creation/implementation, KB’s, Define/creation new process for clientWorked as Modern Workplace Transition/Hypercare lead’s.A rich experience in ITIL best practices and implementation for the respective business account.

University of Mumbai

Bachelor's degree