Ramji S
Assistant Director, Service Excellence | MBA in Operations
- Role
- Assistant Director, Service Excellence at EY
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Ramji S
Successfully implemented digital solutions to optimize Source-to-Pay, SWIFT, and F&A processes in Big 4 firms (EY GDS) and leading IT consultancies (TCS, HCL). Proven ability to lead and motivate teams to achieve operational excellence through process improvement and automation.Key Strengths: Robotic Process Automation(RPA), Business Process Improvement, Process re-engineering, Digital Transformation, Electronic Funds Transfer (SWIFT), Leadership and Team Motivation, Proficiency in Microsoft Office Suite, Process Engineering and Quality Assurance, Research and Analytical Skills
Experience
Assistant Director, Service Excellence
Nov 2020 — Present · Bengaluru, IN
Education
Dr. NKVV
12th
1998 — 1999
University of Madras
BE
1999 — 2003
SSN School of Management and Computer Applications
MBA
2006 — 2008
Skills
- Microsoft Office
- Requirements Analysis
- Vendor Management
- Crm
- Analysis
- Kaizen
- Leadership
- Customer Service
- Team Management
- Swift Payments
- Business Process
- Management
- Bpo
- Lean Thinking
- Process Engineering
- Business Analysis
- Project Management
- Training
- Mis
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