Ramiz Shaikh
Unified Communications & Contact Center Engineer | Expertise in CUCM, Audiocodes, UCCE, Zoom Phone, NICE InContact & MS Teams Phone | Cloud Migration Specialist
- Role
- Associate Architect at TEKsystems Global Services in India
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Ramiz Shaikh
I am a highly skilled Unified Communications and Contact Center Engineer with 10+ years…
Experience
Associate Architect
TEKsystems Global Services in India
Sep 2025 — Present
CXone Architect focused on innovation, omnichannel routing, platform assessments, QM, and AI-driven CX improvements using NICE CXone.
Education
DYPCET
Bachelor of Engineering (B.E.)
2009 — 2014
Skills
- Itil
- Microsoft Excel
- Project Management
- Cloud Computing
- Integration
- Voip
- Data Center
- Team Management
- Cisco Technologies
- Microsoft Office
- Telecommunications
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