Joshua Ramirez
Management & Administrative Professional | Transformational Leader
- Role
- Assistant Service Manager at Subaru
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Joshua Ramirez
Results-driven management and administrative professional with a forward-thinking…
Experience
Assistant Service Manager
Mar 2023 — Present · Dallas, TX, US
Facilitating communication between customers and technicians, and conveying needs based on discoveries. • Developing a comprehensive understanding of repair processes to educate customers and increase sales.• Continuously achieving a Customer Satisfaction Index Score of 90% or higher based on customer feedback.• Advocating for Subaru customers beyond their warranty period to seek financial support from Subaru of America.• Submitting claims to Subaru of America and third-party warranty companies for vehicle repairs.• Generating $1.6 million in sales for the service department by meeting and exceeding weekly sales targets.
Education
Dallas College
Associate of Arts - AA, Liberal Arts
East Texas A&M University
Master of Science - MS, Organization, Learning, and Technology
East Texas A&M University
Bachelor of Applied Arts and Sciences, Organizational Leadership
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.