Brian Ramirez
Microsoft Dynamics Technical Delivery Consultant at XAPT while working towards industry certifications
- Role
- Microsoft Dynamics 365 Technical & Functional Consultant at XAPT
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Brian Ramirez
Aspiring IT specialist. Motivated, personable business professional. Talent for quickly mastering technology. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records.Flexible and versatile. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.
Experience
Microsoft Dynamics 365 Technical & Functional Consultant
Mar 2022 — Present · Miami, FL, US
Implemented Dynamics 2012AX, and 365, Cloud and On-Premise environments, in the technical areas • Performed diagnostics, updates, and upgrades to Dynamics 2012AX, and 365, Cloud and On-Premise environments using the Lifecycle Services Platform and Azure Portal Platform • Supported the testing process of system upgrades and periodic releases • Proactively entered all live environments to read event logs and identify events that required action • Serviced clients in deployment of new COMAX interfaces and configuration changes • Monitored COMAX batch queue, identified and troubleshooted errors, resolving root causes • Created functional requirement documents and flowcharts based on client input • Administered changes in Azure DevOps such as: workflows, user management, synchronization of work item• Managed SQL server maintenance plans, index optimizations, and backup strategies • Presented sales demonstrations for prospects interested in the software platform
Education
Miami Dade College
Bachelor of Science (BS), Information Systems Technology - Cybersecurity
2017 — 2019
Miami Dade College
Associate of Arts (AA), Accounting
2009 — 2011
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