Raminta Kazlauskaite

Project Manager @Firefinch Software

Glasgow, GB

Firefinch Software is a team of developers and customer success professionals who create custom software and data science solutions for businesses. We specialise in desktop and web applications, catering to both customer-facing applications and internal business process systems. Our expertise extends to supporting businesses in product development, manufacturing, and testing, particularly within the Life Sciences/Biotech sector.Role Description: • Serve as the primary point of contact between the customer and the development teams, ensuring clear and effective communication. • Understand and document customer needs to ensure all details are captured accurately when setting up projects. • Coordinate and manage projects using Agile methodologies, with a focus on customer success, ensuring projects are delivered within scope, on time, and within budget. • Prioritise customer satisfaction and success by maintaining a high standard of service and project delivery. • Oversee project progress and provide regular updates to stakeholders. • Facilitate collaboration between cross-functional teams to ensure seamless project execution. • Identify and mitigate project risks, addressing issues promptly to avoid project delays. • Utilise project management tools and Agile methodologies to streamline processes and enhance efficiency. • Drive continuous improvement by gathering feedback and implementing lessons learned in future projects. • Manage a diverse range of projects, including medical device software, database systems, and website development. • Foster strong, long-term relationships with clients by understanding their business objectives and aligning project goals accordingly.

Vilnius Lyceum

International Baccalaureate (IB)

The University of Edinburgh

Bachelor of Science - BS

University of Glasgow

Doctor of Philosophy - PhD