Ramie Khung

IT Solutions Manager Strategic Leadership Cross-functional Collaboration Portfolio Management @Héma-Québec

Montreal, QC, CA

Lead and inspire a team of 7 solution analysts, driving the performance of a portfolio of 40+ enterprise IT solutions that support critical organizational functions.•Coach, mentor, and empower the team through Agile practices (Scrum), continuous feedback, and tailored development plans.•Act as the strategic IT partner to three Vice Presidents and 20+ directors, ensuring that technology initiatives are tightly aligned with business priorities.•Deliver executive-ready reporting and insights, translating complex data into clear, actionable updates for senior leadership.•Steer multiple high-stakes projects simultaneously, balancing scope, budget, and deadlines while maintaining strong stakeholder engagement. •Build and sustain trusted relationships with internal teams and external vendors, ensuring smooth solution governance and reliable service delivery.•Partner with legal, cybersecurity, enterprise architecture, finance, and procurement to strengthen governance, compliance, and strategic alignment across the IT landscape.•Contribute expertise to RFP selection processes, shaping evaluation frameworks and vendor negotiations.•Serve as the enterprise subject matter expert for ServiceNow, leading architecture decisions, integrations, and long-term roadmap planning.

McGill University - Desautels Faculty of Management

Lean 6 sigma green belt, Business Administration and Management, General

École des sciences de la gestion (ESG UQAM)

Emba

Collège de Maisonneuve

DEC, Computer Science + Networking specialties

École De Technologie Supérieure

Bachelor's degree, Computer Engineering

McGill University

Business Administration and Management, General