Rami Teklai
Leader | Strategic Thinker | Security Operations | Access Control (Subject Expert)
- Role
- Apoc Lead Corporate Investigator at Nordstrom
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Rami Teklai
Security & Access Control Professional | Global Operations | Incident Response |…
Experience
Apoc Lead Corporate Investigator
Oct 2023 — Present · Seattle, WA, US
Asset Protection & Security Operations | Risk Management | InvestigationsAs Shift Lead Investigator, I support the APOC Manager by overseeing a team in a 24/7 operations center focused on alarm response, incident management, and security investigations. I ensure team performance, training, and emergency readiness while driving results through data, communication, and collaboration.Key Responsibilities:Lead APOC Investigators during shifts, managing alarm systems and responding to critical incidents including workplace violence, theft, and emergencies.Monitor real-time events and coordinate appropriate responses using best practices and escalation protocols.Guide team development through mentorship, training, and feedback to maintain high performance and readiness.Oversee incident documentation, video review, and evidence collection for internal and external investigations.Communicate key updates to Nordstrom leadership, ensuring clear and timely reporting on incidents and risks.Independently manage disaster response activities and resource coordination during large-scale events.Support process rollouts, security infrastructure projects, and continuous improvement initiatives.Promote a culture of integrity, inclusion, and operational excellence within the SOC.Technical Tools:XBR Analytics, Velocity, Victor Client, APIS, Everbridge, CCTV systems, alarm platforms.
Education
Franklin High School
High School Coursework
2008 — 2010
Skills
- Problem Solving
- Security Audits
- Client Services
- Customer Service
- Network Switch
- Onboarding
- Access
- Networking
- Powerpoint
- Microsoft Excel
- Security Operations
- Team Building
- Client Relations
- Recruiting
- Alarm Systems
- Intrusion Detection
- Microsoft Office
- Protection
- Research
- Physical Security
- Ip Cameras
- Corporate Security
- Routers
- Access Control
- Security Awareness
- Software Installation
- Lenel
- Security
- Microsoft Access
- Commissioning
- Trouble Ticketing System
- Closed-Circuit Television (Cctv)
- Project Management
- Comptia Security+
- Security Management
- Risk Assessment
- Cctv
- Leadership
- Troubleshooting
- Surveillance
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.