Rameshwari Rao
Finance Operations & Client Support Specialist with 10+ years of experience across Pre-Sales, Digital Marketing, Operations, Quality, and Escalations. Strong client-facing background with expertise in process management.
- Role
- Customer Support Specialist at Gain
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Rameshwari Rao
Customer-Centric Operations & Client Support Professional | 10+ Years of Experience With over 10 years of experience in client-facing roles and operations, I specialise in escalation management, ticket resolution, onboarding, and customer success. I have a proven track record of delivering seamless support experiences through industry-leading tools like Salesforce, Zendesk, and HubSpot.Passionate about problem-solving and process optimization, I thrive in dynamic environments where I can enhance customer interactions, drive efficiency, and ensure operational excellence. Whether it\'s resolving complex issues, streamlining workflows, or improving service delivery, I am committed to providing exceptional support that builds trust and long-term client relationships.Let’s connect and collaborate!
Experience
Customer Support Specialist
May 2025 — Present
Education
Mount Carmel School
High School, Business/Commerce, General
2003 — 2011
Mount Carmel College, India
Bachelor's in Science, Fashion&Apparel Designing
2011 — 2014
Skills
- Team Management
- Merchandising
- Management
- Google Analytics
- Product Development
- Google Adwords
- Draping
- Basic Html
- Market Research
- Apparel
- Microsoft Excel
- Business Strategy
- Marketing
- Trend Analysis
- Fashion Design
- Textiles
- Microsoft Office
- Fashion
- Sourcing
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