Ramesh Bhoopathi
Crm Architect - Senior Consultant - Manager Consulting Expert @CGI
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WORK HISTORY
Crm Architect - Senior Consultant - Manager Consulting Expert @CGI
CA
EDUCATION
Mizoram University
Master of Business Administration - MBA
University of Madras
Bachelor of Engineering - BE
W.P.A H S School
HSC
Arena Animation
Diploma of Education
ABOUT RAMESH BHOOPATHI
Certified (Salesforce CRM, Oracle Siebel CRM, Java, RDBMS, Web Engineering) Software Professional with Cross Cultural work experience customers from North America, Middle East, Europe, Australia and India. Having Strong Experience with CRM. Well Experienced in Architecture, Data Model, Business Modeling, Requirements Gathering, Gap Analysis, System Design, Development, Configuration, Automation, Integration, Testing, Administration, Migration and Release. Rest with Enterprise Java, MS and Database programming. Technical Specialties: 10 years with Salesforce CRM: • Sales, Service, Health, Experience and Marketing Cloud • Salesforce Configurations, Automations Flow, Process Builder, WF • Permission Sets, FLS, Security, Sharing, Approvals, Queue, Validations • LWC, Apex Classes, Triggers, Visual Force, Aura framework and SLDS • SOQL, SOSL, Workbench, LWC, HTML, JS, XML, CSS, Integration using Apex Web Services with REST and SOAP API • VS Code, GIT, Azure, Bit bucket, Code Reviews and Merging, JIRA • Data Loader, Dashboards, Reports, Data Refresh • OmniStudio Vlocity • SFMC Operations 9 years with Oracle Siebel CRM: • Siebel IP 2017, IP 2016, 8.1.1.14, 8.1.1.11, 8.1.1.5, 8.1, 7.8, 7.7 Tools & Siebel Applications • Configurations, Scripting, Workflows • Order Management, Lead Management System • EAI, Web Service, XML, XSD, IO, Data Maps, EAI Workflows, VBC, EBC, Business Service, XSLT • Oracle BI Publisher and Reporting • Siebel Upgrade with Open UI with JS, CSS, PM, PR, Mobile Offline • Assignment Manager, RCR, DB Trigger • EIM and Marketing Admin Upload, Macro Load • Siebel Server, Oracle Server Installations & BIP on Windows environment Also with, • Java, J2EE, Struts MVC, JSP, Spring, Hibernate, WebSphere (WAS), PL-SQL, DB Link, COM Functional Specialties: • Telecom, Public Sector, Airlines, Automotive, Pharma Healthcare, Banking and Finance Delivery and Pre Sales Specialties: • Defining Scope, RFP, RFQ, Business Analysis • Bill of Materials, SRS Design, SDS Preparation • Effort Estimation, Plan, Methodologies (Agile, Waterfall) • Rollout, AMS, Pre-Sales Presentations, Delivery
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