Ramesha Wajeeh
Customer Operations Associate @Monzo
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WORK HISTORY
Customer Operations Associate @Monzo
EDUCATION
St Josephs Convent School, Karachi
Matriculation (SSC), Computer Science
Sir Syed Government Girls College
Intermediate (HSC), Pre-Engineering
Institute of Business Management
BBA(Hons), Marketing
University of Glasgow
MSc, Behavioral Sciences
Johannes Gutenberg University Mainz
Summer School, German Language
ABOUT RAMESHA WAJEEH
University of Glasgow MSc candidate in Behavioral Sciences, building expertise in customer experience, marketing, and data-driven decision-making. Supported by a competitive scholarship, the program complements a strong academic foundation in marketing earned during a BBA from the Institute of Business Management. I found my passion for CX when I worked as an Experience Associate at SadaPay and had to deal with ~900 customer weekly resolving their issues and creating an overall positive experience for them. In the same role, I was awarded the \"Associate of the Month\" for having the highest stats among the whole team of 20+ employees.I would love to use my target-driven and customer-centric skills in my next role. You can reach out to me on: r••••••••@gmail.com
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