Ramesh Singh
Customer Success & Call Center Specialist | SaaS, CRM & Technical Support | ITIL V4 Certified | Generative AI
- Role
- Customer Success Lead at Dreamztech Solutions
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Ramesh Singh
Through strategic planning and effective communication, we not only met but exceeded our…
Experience
Customer Success Lead
Jan 2025 — Present · Kolkata, IN
Regions Supported: USA, UK, UAE, Bahrain, South Africa and India
Education
National High School
Higher Secondary
1998 — 2000
Khalsa English High School
WBBSE
1986 — 1998
EIILM
Bachelor's degree
2011 — 2013
Skills
- Bpo
- Technical Support
- Business Analysis
- Start-Ups
- Worked in Dell for Us Customers for Any Laptop Issues
- Cloud Computing
- Customer Retention
- Pre-Sales
- Customer Service
- Customer Satisfaction
- New Business Development
- Mis
- Solution Selling
- Operations Management
- Outsourcing
- Sla
- Call Centers
- Business Development
- Lead Generation
- Vendor Management
- Market Research
- Delivering Exceptional Customer Service
- Business Process Improvement
- Telecommunications
- Analysis
- Salesforce.com
- Crm
- Sales Management
- Worked in Quatrro with Cyberdefender Technical Support (Cross Selling)
- Management
- Technical Support (Cloud Printing)
- Team Leadership
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.