Ramesh Kumar Singh

WORK HISTORY

EDUCATION

SKILLS

ABOUT RAMESH KUMAR SINGH

Sales & Marketing Managing sales & marketing of the assigned products. Defining and implementing strategies for market penetration, identification and launch of new products as well as optimizing marketing budgets spreading across new & existing product lines. Keeping constant watch on competition and interpreting their effectiveness & designing counter strategies and action plans to maintain proactive market leadership and share position. Business Management Designing, rolling out and implementing key business strategies & actions to ramp-up sales & revenues along side maintaining successful track record. Managing operational business aspects like Inventories, Support Services, Product Portfolio and Sales & Marketing. Handling relationships with business partners with mutually rewarding and effective joint programmes & initiatives.Customer Relationship Management Managing customer centric operations & ensuring customer satisfaction by achieving delivery and service quality norms. Attending to clients’ concerns & complaints and undertaking steps for effectively resolving them. Maintaining cordial relations with customers to sustain the profitability of the business. General Administration Managing workflow & creating smooth processes for executive support within the organization and maintaining a track of Asset Register, Staff Attendance Record, Crockery, Stock Records and Courier & Dispatching Services. Handling business communication (in-coming and out-going mails) and maintaining confidentiality in all official matters. Looking after activities pertaining to Diary Management, Travel Management & Vendor Management as well as organizing scheduling meetings with the Management Team for the minutes on the meeting.Team Management Providing direction, motivation and training to the Team Members, both internal and external for ensuring optimum performance and empowerment.