Ramesh Guduri

About Ramesh Guduri

Driving global IT and cloud operations with a passion for resilient, secure, and…

Experience

1. IT Manager

   Wipro

   Apr 2021 — Present · Mumbai, IN

   Managing Infrastructure for HERE Technologies & Leading a team of 30 professionals across multiple technology towers — VMware/Windows, Linux, Storage Services, Datacenter Operations, Backup Services, Monitoring Tools, AWS Cloud, and Databases — each managed by a dedicated tower lead. Responsible for end-to-end delivery of IT services and support to HERE Technologies in alignment with agreed SLAs and KPIs.Key Responsibilities & Achievements:• Service Delivery Leadership: Accountable for the overall performance, stability, and availability of HERE’s global IT infrastructure, ensuring SLA and KPI compliance across all technology towers.• Team Leadership & Development: Manage and mentor team leads and technical specialists, driving performance, skill development, and collaboration across geographically dispersed teams.• Risk & Escalation Management: Monitor incident queues, handle high-priority escalations, and highlight critical risks to HERE stakeholders with actionable mitigation plans and progress tracking.• Project Delivery: Oversee key IT initiatives including system upgrades, migrations, DR drills, and new service rollouts, ensuring on-time, within-budget delivery.• Cost Optimization: Utilize AWS Cloudability and AWS Trusted Advisor to identify and execute cost-saving opportunities, delivering measurable savings and showback reporting to HERE.• Process Improvement: Identify and implement operational efficiencies, including on-premises to cloud migrations, to enhance performance and reduce costs.• Audit & Compliance: Support HERE in readiness for internal and external audits, ensuring adherence to IT policies, ISO 27001, SOC 2, and GDPR compliance.• Financial & Revenue Management: Maintain healthy project financial margins, explore revenue opportunities, and optimize resource allocation.• Stakeholder Engagement: Provide regular operational updates, risk assessments, and strategic recommendations to HERE leadership

Education

• University of Mumbai

  Bachelor of Commerce (B.Com.)

Skills

• Networking
• Windows
• Switches
• Disaster Recovery
• Data Center
• Windows Server
• Servers
• Itil
• Cisco Routers
• Red Hat Linux
• Video Conferencing
• IT Procurement
• Vendor Management
• Routers
• Firewalls
• Emc Storage
• Netapp Filers
• Vmware
• Netapp