Ramesh Babu Karri

About Ramesh Babu Karri

Knowledge: Over 9+ years of relevant experience in Salesforce and Force.com architecture Customization, Configuration, Solution Design, Development, Integration, Deployment, Security Access, Data Validation, Data Utilities, Analytics, Sales, Marketing, Customer Service and Support Administration.•Experience in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, development, deployment and maintenance of web-based and portals based object oriented enterprise applications.•Administered Salesforce.com SFA setup, which involves modifying roles and profiles, creating/modifying dashboards/reports and managing users. Proficient with Sales Cloud, Service Cloud, Call Center, Financial Cloud, Health Cloud, Experience Cloud, Force.com, Chatter and App-exchange on Salesforce.•Experience in developing client-specific solutions on force.com platform using Apex classes and Triggers, Visualforce, Force.com IDE, SOQL, SOSL,•Experience working with Force.com IDE, Apex Data Loader, Force.com Explorer and Salesforce.com Sandbox environments,•Experienced in creating custom objects and junction objects with lookup relationship and master detail relationship, as per business needs.•Experience performing data migration from Legacy Systems using Data Loader, Work Bench, DataLoader.io, and Import Wizard.•Performed work flows, e-mail services and approval processes using customization & Apex.• Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL and SOAP.•Extensive experience in data migration and integration using Apex Data Loader.Strong knowledge in Salesforce Process Automation, Testing, data validation. Strong knowledge in Salesforce Apex,Triggers, Salesforce lighting,Aura,Batch classes and Visual force.Experience in Sales cloud,Service cloud implementation which involved customization of Roles, profile, permission set,sharing rule, workflow,process builder,flows,approval process,Data import using Apex Data loader, Reports and dashboard• Experience in creating Custom Objects, Custom Fields, Tabs, Apps, Page Layouts, Record Types, Dependencies, Formula Fields, Custom Validation Rules, Relationships as per the business requirements. Well versed in end-end software life cycle implementation, Documentation, Requirement gathering, Technical solution, Code Review standards, Testing, Defect fixing. Skilled in Issue Management and Quality Assurance. Exposure of working in Onsite Offshore model. Strong knowledge experience working in teams and Agile methodologies and Scrum methodologies.

Experience

1. Sr Salesforce Developer

   Infosys

   Mar 2024 — Present · Richardson, TX, US

   Successfully managed Salesforce administration tasks, ensuring optimal system performance and user satisfaction.• Developed and deployed Lightning Applications using Lightning Design System and Lightning Web Components, enhancing user experience and engagement.• Collaborated with cross-functional teams to implement Sales Cloud and Service Cloud solutions, improving sales processes and customer service efficiency.• Designed and implemented Apex triggers and classes to automate business processes, leveraging SOQL for efficient data retrieval.• Created and managed Workflow Rules, Approval Processes, and Visual Flows to streamline operational workflows and improve decision-making speed.• Utilized Process Builder and Platform Events to build reactive systems that respond to real-time data changes.• Contributed to Marketing Cloud Account Engagement projects, enhancing customer communication strategies through targeted campaigns.• Engaged with CRMA tools to analyze and visualize data, driving insights that informed business decisions.• Automated unit and integration testing using Provar, ensuring robust and error-free deployments across Salesforce environments.• Implemented asynchronous worker solutions and resilient messaging services to enhance system reliability and performance.• Developed knowledge in identity, authorization, and authentication management practices to secure sensitive data within Salesforce environments.• Thrived in a small, agile team environment, promoting a culture of collaboration and innovation by sharing ideas and solutions.• Worked closely with the Technical Lead to architect and design pilots for emerging products, embracing challenges in fast-paced and ambiguous settings.• Demonstrated a strong passion for learning new tools and technologies, adapting quickly to evolving frameworks and practices in Salesforce development.

Education

• JNTU KAKINADA

  Electrical and Electronics Engineering