Ramen Dhal

Associate Director – Cloud Infrastructure Services at Accenture

Role: Associate Director at Accenture
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

Experience

Associate Director
Accenture
Dec 2005 — Present · IN
Service Delivery Lead for UK based clients with 23+ years of IT experience in leading and delivering programs in Airlines, Telcom and Pharma Industries.• Extensive experience in managing Infrastructure Operations and Delivery Support activities for multiple clients(Datacenter & Cloud Services and Service Delivery Management)• Instrumental in setting up projects, building strategic relationships and defining operating/service delivery models and develop project Scope, goals, and budgets and track progress against them.• Experienced in Design, Development and Implementation of various technical and service delivery management processes.• Involved in identifying improvement opportunities, driving optimization through automations and delivering business outcomes.• Contract negotiation & execution, Managing vendors (B2B). End to End contract control.• Building and maintaining strong relationships with the customer organizations.• Leaded project review meetings and Scrums for tracking project progress & its effectiveness.• Have been part of full project SDLC using Waterfall & Agile Methodologies.

Contact information

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Current company

Accenture

Business Consulting and Services · 10K employees · Grand Canal Harbour, Dublin 2, IE

Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com. This LinkedIn company page is moderated. When engaging with Accenture, we encourage everyone to: - Use common courtesy and be respectful of others. - Create your own original content and avoid content that you know to be fraudulent. - Never repost someone else's copyrighted work, unless you have permission. - Never post personal, identifying, or confidential information. We reserve the right to delete comments or posts we deem to be: - Profane, obscene, inappropriate, offensive, abusive material. - Spam, repeated comments and commercial messages and personal advertisements. - Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation, gender identity or disability. - Threats; personal attacks; abusive, defamatory, derogatory, or inflammatory language; or stalking or harassment of any individual, entity or organization. - False, inaccurate, libelous, or otherwise misleading in any way.

accenture.com

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