Ramella Mel Oteyza

About Ramella Mel Oteyza

A Channel Masters alumni and corporate professional with over 10 years of experience in increasing sales and profitability, strategic planning and execution, sales and partner enablement, go-to-marketreadiness, business process improvement and program development in IoT Channel Sales organization. Skilled at marketing with, to and through distribution, resellers, system integrators and alliance partners. Highly regarded team player driven by excellence, return on investment, and collaboration.Excels in fast-paced and challenging business environments. Positive and energeticindividual with excellent business judgment and interpersonal skills.

Experience

1. Partner Alliances Business Operations Analyst Iii

   CrowdStrike

   Aug 2023 — Present · Sacramento, CA, US

   Supporting our global team, I am responsible for executing and managing the capabilities that enable our Partnerships and Alliances organization. I support internal team and external partner capabilities through data-driven system optimization and scalable operations, partnering with IT and cross-functional teams to define requirements, develop user stories, and deliver system enhancements across the full lifecycle—from discovery through implementation and change adoption. I established data governance standards and performance metrics, including adoption, SLAs, and support trends, to ensure data integrity, uncover process gaps, and drive automation initiatives. I also designed and maintained workflows, documentation, and training materials to improve operational efficiency, reporting accuracy, and the overall Partner experience.

Skills

• Sales Operations
• Channel
• Forecasting
• Business Analysis
• Business Process Improvement
• Sales Compensation
• Channel Partners
• Sales
• Resellers
• Analysis
• Business Objects
• Process Improvement
• Salesforce.com
• Sales Management
• Program Management
• Account Management
• Software as a Service (Saas)