Ramel Thompson

About Ramel Thompson

I bring a deep and well-rounded expertise in all areas of post-production and commercial delivery, developed through years of hands-on experience with leading companies such as Syncro Services, Point360, and DG. Throughout my career, I’ve partnered with high-profile clients to streamline workflows, optimize cost structures, and deliver exceptional service. I’ve also played a key role in client consultations, pricing strategies, and operational planning for account teams.In my current role as Director of Account Management at SpeedMedia, I was instrumental in launching our SoHo facility and establishing best practices for customer service operations. I lead our client services team and collaborate closely with department heads to drive growth, improve client experience, and build long-lasting relationships.Beyond client delivery, I contribute to team training, staff development, and hiring, while serving as a key liaison between sales and operations. I’m proud to work with ad agencies, brands, and media outlets across both national and international markets.

Experience

1. Director of Account Management

   Speedmedia, Inc

   Sep 2020 — Present · New York, NY, US

   Lead the account management team and oversee client relationships with both new and existing partners. Collaborate directly with clients to assess needs, identify solutions, and ensure the delivery of high-quality, cost-effective services across post-production, trafficking, network clearance, commercial distribution, and asset management. Drive business growth by developing strategic client engagement plans and optimizing internal workflows.SpeedMedia is a full-service post-production company offering robust media solutions through its proprietary Matrix System—a unique platform that consolidates and streamlines all commercial delivery services. This system provides clients with cost savings, reliability, and operational efficiency across TV, digital, and radio media channels.Our in-house capabilities include closed captioning, versioning, watermarking, and color correction, ensuring we control quality from start to finish—without relying on third-party vendors.

Education

• Gibbs College

  Business, Management, Marketing, and Related Support Services

  2001 — 2002

• Montclair High School

  Highschool Diploma, General Studies

  1996 — 2000

Skills

• Broadcast
• Final Cut Studio
• Email Etiquette
• Hd Video
• Calendaring
• Adaptability
• Digital Media
• Fast Learner
• Inventory Management
• Social Media
• Data Entry
• Broadcast Television
• Encoding
• Team Leadership
• Office Management
• Call Centers
• Invoice Processing
• Digital Video
• Office Administration
• Administrative Assistants
• Creative Solutions
• Telephone Manner
• New Media
• Asset Management
• Video
• Account Management
• Video Editing
• Microsoft Office
• Online Advertising
• Digital Strategy
• Post Production
• Video Production
• Maintaining Strong Client Relationships
• Web Video
• Social Media Marketing
• Microsoft Excel
• Training
• Customer Satisfaction
• Time Management
• Advertising