Rameez Raza
Associate manager-HCL technology
- Role
- Associate Manager at HCLTech
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Rameez Raza
At HCL Technologies, my commitment to service delivery management is demonstrated through…
Experience
Associate Manager
Jan 2022 — Present · Uttar Pradesh, IN
Managed multiple Lob’s, ensuring server levels met defined targets and maintained internal & external SLA’s/KPI’s for projects.• Scheduled technicians for installations/defects, created replacements for dead-on arrival machines/parts, and analyzed forecast volume for team scheduling.• Executed project communication plans, monitored team performance, and negotiated with stakeholders for resources.
Education
Veer Kunwar Singh University (VKSU), Arrah
Bachelor of Commerce - BCom, Business/Commerce, General
Veer Kunwar Singh University, Arrah
Bachelor of Commerce - BCom, Business/Commerce, General
2013 — 2016
SDS collage
Commerce, Business/Commerce, General
2011 — 2013
St. Michael's High School - India
High School Diploma
2001 — 2011
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