Rameez Altaf Shaikh

About Rameez Altaf Shaikh

I am a results-driven professional with expertise in IT operations and hospitality…

Experience

1. IT Manager Radisson Blu Resort Goa Cavelossim Beach (IT Infra, System Administrator & Networking)

   Radisson Hotel Group

   Jul 2024 — Present · South Goa, IN

   Oversaw an IT technician and support staff team, assigning responsibilities and offering direction to guarantee the seamless functioning of technology systems in various hotel departments.• Worked together with department heads to evaluate technology requirements, create IT plans, and train staff members on new hotel software and systems• Integrate other software and systems with the EPABX system, such as Alcatel, Avaya, and NEC to provide smooth departmental & guest communication.• Audit, control, monitor, and assess the hotel’s information technology and business systems.• Front office applications, such as the OPERA Property Management System (PMS), have been successfully installed and adjusted to satisfy business needs and improve operating efficiency.• Configuration, debugging, and maintaining point-of-sale (POS) systems, such as Touche, POS Ultra Plus, Micros Symphony POS, and Infrasys, to guarantee the F&B department operates as efficiently and effectively as possible in every location.• Installation of Ecobillz or E-Invoicing software in Front Office PC and all Restaurant’s POS terminals for digital billings.• Assigned and managed email licenses like Office 365 & Exchange Zimbra making sure they had the right access and permissions.• Maintain an inventory of all the desktops, printers, and servers.• Ensures that computer and network operations are monitored at the property, backup/recovery functions are performed on a scheduled basis and administration functions for hardware, operating systems, and applications are maintained and completed consistently.• Monitored server backups to ensure they were completed on schedule and met required service-level agreements.• Installed security tools, such as firewalls and antivirus software, to guard corporate networks from online attacks.(Sophos & FortiGate).• Capex and Budget Planning.• Supported the implementation of network security measures to protect data and systems

Education

• Punjab Technical University, Jalandhar

  Bachelor's in Computer Application, Computer Programming, Specific Applications

  2014 — 2017