Ramu Devalla
Service Manager
- Role
- Service Center Manager at Aptronix India
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Ramu Devalla
Results-driven and customer-focused professional with hands-on experience in service…
Experience
Service Center Manager
Oct 2023 — Present · Hyderabad, IN
As a Service Manager, I am responsible for overseeing daily activities and ensuring the effective maintenance of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). A primary focus is on achieving performance targets and enhancing customer satisfaction, which are central to my role.I prioritize team management by identifying and filling any gaps, providing continuous motivation, and fostering an environment conducive to personal and professional growth. I am committed to learning and improving regularly, staying up-to-date with current industry trends, and ensuring that our practices evolve in line with these developments.
Education
SDPGC Srikakulam - Sun Degree & PG College - Srikakulam
Bachelor of Science - BS
2015 — 2018
DRLBC Visakhapatnam - Dr Lankapalli Bullayya College - Visakhapatnam
Master of Computer Applications - MCA
2018 — 2020
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