Ramdas Maral
Scrum Master At Infosys ||Certified Scrum Master
- Role
- Scrum Master at Infosys
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Ramdas Maral
Experience Summary• An astute result-oriented leader with proven success of 8+ years of experience in Business Analysis.• Have good voice knowledge on JD Edwards Applications, Business Process analysis & Modelling in Distribution and Logistics module as a JD Edwards Functional Consultant & Business Analyst.• Having skills of Good communication, Issue solving, Customer service and Interpersonal skills.• Handling Change Management, analyzing the requirements & tracking the CR. Responsible for Incident handling & closing the request.Core CompetenciesExperienced in Business Process Management and Business Development• Change Management: Strictly followed the Change Management practice to ensure all changes to Configuration Items are carried out in a planned and authorized manner. This includes ensuring that there is a business reason behind each change, identifying the specific Configuration Items and IT Services affected by the change, planning the change, testing the change, and having a back-out plan.• Incident Management- Strictly followed the Incident Management practice to ensure all Incident to Configuration Items are carried out in a planned and authorized manner. • Demand Management (BRD)- To understand business requirement and write it into BRD doc (Business Requirement Document)• Problem Management: The defect analysis and the bottlenecks in business processes is thoroughly analyzed and implemented solution designs to expand IT solutions and meet the customer business requirements mainly in Oracle JD Edwards suites.• Process re-engineering /Continuous Improvement: Streamlined business processes improving accuracy of business data and raising customer service standards through customer empowerment and value-added services. • Agile methodology: Plan=>Requirement Analysis/Gathering=>Design=>Coding=>Testing =>maintenance• E-Business Support: Tf.com
Experience
Scrum Master
Jan 2022 — Present · Pune, IN
Education
Visvesvaraya Technological University
Master of Computer Applications - MCA
2008 — 2011
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