Ballampalli
- Role
- Customer Success at Salesforce
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Ballampalli
A technophile by nature.I am a self starter and quick learner. A MBA from IIM and…
Experience
Customer Success
Feb 2021 — Present
Deliver 1:1 & 1:many Customer Success engagements of Marketing Cloud & Pardot to improve product adoption of customer and reduce Attrition risk.\\\\n\\\\n- Develop a strong understanding of the client’s business and demonstrate how the platform can assist them to achieve their business objectives\\\\n\\\\n- Maintain the highest level of client satisfaction and provide them with repeatable and scalable solutions.\\\\n\\\\n- Support Success and Sales Teams to ensure that customer gets maximum value out of their investment\\\\n\\\\n- Identify license opportunities and collaborate with sales team in conversion\\\\n\\\\n-Mentor new team members for their enablement & smooth transition in their success guide job role.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Skills
- Powerpoint
- Autocad
- Teamwork
- Search Engine Marketing (Sem)
- Microsoft Office
- Online Marketing
- Microsoft Word
- Microsoft Excel
- Digital Marketing
- Microsoft Powerpoint
- Electrical Engineering
- C++
- Power Distribution Network
- Matlab
- Windows
- Email Marketing
- Customer Service
- Photoshop
- English
- Outlook
- Search Engine Optimization (SEO)
- Engineering
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.