Ramasubramanian Narayanan
Sr Infrastructure Engineer @AbbVie
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WORK HISTORY
Sr Infrastructure Engineer @AbbVie
North Chicago, IL, US
I independently planned and executed OS, database, and application upgrades across various OT and instrument systems, collaborating with infrastructure and application teams.I supported the installation, updating, and integration of diverse facility-related technologies and monitoring platforms.I built and managed test/PoC environments, ensuring system compatibility with the existing infrastructure.I oversaw service and admin accounts for assets, maintaining accurate infrastructure mapping and architecture references. I created, maintained, and closed SLC deliverables and application support playbooks, including requirements, design documents, risk assessments, testing, and change controls. I executed tasks in alignment with GxP change management expectations, ensuring timely and accurate documentation and JIRA updates. I communicated status, risks, and decisions proactively and clearly to stakeholders. I troubleshot OT communication paths, firewall rules, and protocol issues in collaboration with Network and Cybersecurity teams. I supported network segmentation/VLAN efforts and documented related changes as part of lifecycle deliverables. I assisted with cloud-to-on-prem technology transitions as needed.I worked directly with external vendors and facilities partners to deploy and support systems, ensuring compliance and cybersecurity alignment. I translated business and technical needs into actionable tasks and documentation.
EDUCATION
Arulmigu Senthil Andavar Polytechnic College
Diploma of Electrical and Electronics Engineering
Manonmaniam Sundaranar University
Bachelor's degree, Computer Science
SKILLS
ABOUT RAMASUBRAMANIAN NARAYANAN
As a dynamic IT & Infrastructure Services Professional, I have played various roles and responsibilities in different domains, Homeowners Consumers Service domain (Oncourse Home Solutions); Life Science domain (AbbVie & Eisai); Banking domain (Bridge Water Associates) Consumer Goods domain (PepsiCo), Remote Infra Support domain (Kryptos), Data Center (Net4India), ISP Provider (STPI), Software Development domain (Global Software Solutions) in the past 20+ years. • In that IT experience I gained the knowledge for requirements gathering, gap analysis, configuration, custom code specifications, go-live assistance and post implementation support, issue resolution, rollouts, resource management, floor operations and monitoring, customer escalation management, vendor management, cost ownership, re-engineering the existing processes along with domain specific regulatory.• Handling architecture and technical solution team for the product along with extending post go-live and application maintenance support to the client within pre-set budgets and deadlines. • As a Proven resource, demonstrated with high Proficiency across a wide range of technologies and platforms related to software design and development, programming languages, data integration, data warehousing, data analysis and visualization tools, data storage, network connectivity and virtualization / cloud environments. • I am also experienced in data center setup, Infrastructure virtualization, Application Virtualization and Cloud adoption and Migration, Internet service provider scale networks (WAN, LAN & Security), Corp Migration and Separation Projects.(On-Prem Implementation, IaaS, PaaS, SaaS, and BaaS)• Implementing guidelines and workflow/process enhancement guidelines for new gen technology and technical road map, also Articulate communicator who can fluently speak the language of people and technology, blending technical & project management expertise with strong interpersonal and having analytical skills.
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