Ramashish Singh

About Ramashish Singh

Results-driven System Administrator with over 8 years of experience optimizing IT infrastructure and delivering robust technical solutions to ensure seamless operations. Proficient in administering Windows and Mac systems, Active Directory, Office 365, and endpoint protection. Skilled in Power BI for advanced data management and dynamic dashboard creation. Experienced in managing VPN configurations, enhancing system security, and implementing industry-standard security protocols. Demonstrated success in providing technical support to international teams, streamlining IT processes to reduce incident resolution time by 30%, and improving user satisfaction. Adept at coordinating with vendors for efficient asset management and repairs, ensuring minimal downtime. A certified professional with a keen focus on system security, operational efficiency, and delivering exceptional technical support.

Experience

1. Associate Reporting & Insights

   Omnicom Media India

   Sep 2025 — Present

   Create and manage Power BI dashboards forinternal reporting, ensuring data accuracy andactionable insights. Skilled in dashboarding,reporting, and technical troubleshooting usingOffice 365 and Active DirectoryCoordinate with vendors and internal teams for datareporting, asset tracking, and user support.Experienced with ticketing systems, mailbox audits,access logs, and compliance reporting processesStrong problem-solving skills and attention to detailwith a growing interest in transitioning into a full-fledged data analyst or support role. Adept attranslating data into meaningful decisions

Education

• Hindustan University

  Master of Computer Applications - MCA, Information Technology

• Siddhartha University

  Bachelor of Architecture - BArch