Raman Kumar
dunnhumby | IIM Raipur | Ex-PepsiCo | Prince2 Agile | CSM | CSPO | ITIL | LSSGB
- Role
- Client Integration Lead at dunnhumby
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Raman Kumar
Prince2 Agile, Lean Six Sigma and ITIL Certified Professional noted for leveraging risk management to gain competitive edge across multifarious domains. Hands on experience in deploying Retail/CPG/FMCG Analytics, Retail Price and Promotions, BSS / OSS, Contact Centre, AI Chatbot, Big Data Management and Telecom Technical / Business Consultation. Provided broad functional and technical expertise in automation, SDLC Value chain, improvements and deployment of custom products and/or acquisition, as well as their ongoing enhancements and support. Actively own and drive projects and project teams to creatively develop solutions, transform ambiguity into clear action plans, challenge assumptions, assess & mitigate risks, elevate issues, and push for timely decisions. Gained cross cultural & geographical experience while working on-site with clients at various locations.Functional Expertise:• Project Management• Technical Management• Stakeholder Management• Delivery Management• Escalation Management• Risk Management Practices• Release Management• Requirement Gathering• Change Management• Team ManagementTechnical Expertise:Well versed with BSS/OSS, Google/Alibaba Cloud, Integration, Data Analysis, Oracle, UNIX, SQL, BI, OCS, CRM, CTI, JIRA, Contact Center Solution and deployment, IMS, SS7, LTE, GTP, CEM, Voice & Data Probe, Power BI, IBM Cognos, CDR Analysis, Telecom Protocols, IaaS, PaaS, SaaS, Nagios, Microsoft Azure, Octopus, Airflow, MS Project.
Experience
Client Integration Lead
May 2024 — Present · Gurugram, IN
Dunnhumby is a Tesco subsidiary. I am handling all aspects of deployment projects of in-house developed products backed by powerful data science with exceptional forecasting capabilities. Products include Promotional Analytics, Price & Promotion Management, Category Management and Forecasting for top Global Retailers and CPGs. These actually helps retailers and brands perfect the science of shopping.Working on deployment projects for clients like Coop Norway, Tesco, Lowes (US) and more.Skillset - Worked on SaaS, PaaS, Retail Analytics, Apache Airflow, GCP, Price & Promotions Analytics
Education
Indian Institute of Management Raipur
Master of Business Administration - MBA
2021 — 2023
Punjab Technical University
Bachelor of Technology (B.Tech.), Electronics and Communications
2010 — 2014
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