Ramani R

About Ramani R

Around 8 years of experience as an IT professional, with around 7 years of experience in Salesforce.com CRM Platform using APEX, Force.com and Visual Force, and around 1+ years with Java. Experience in SFDC Development implementing the APEX classes, Triggers, S-Controls, Components, Reports, Visual Force, Force.com IDE, Eclipse with SOQL, SOSL and Force.com plug-ins. Pervasive experience in performing the administrative and development related tasks like consigning Roles, creating Profiles, Visual Force pages, Validation Rules, Custom Tabs, Custom Objects, S-Controls, Reports, Analytic Snapshots, Dashboards, Workflows, Email Alerts, Entity Relationship Diagrams and Page Layouts. Experience with Salesforce AppExchange Apps, installations, configurations and user security permissions to meet the organizational needs. Proficient in dealing with the functionalities related to the Service Cloud and Sales Cloud. Experience in Veeva CRM and Veeva Vault Content Management applications. Experience in defining revenue stages and maintaining user log with Marketo AppExchange App - for improving the sales effectiveness, acquiring new customers more efficiently and proving marketing’s contribution to revenue growth. Thorough knowledge in the security and sharing model which is used to finely control the user’s access to different data. Acquainted and well versed with CRM processes like Sales, Marketing, Customer Service and Customer Support, Business Processes and recommended solutions to improve their processes using SFDC. Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, junction objects, master-detail relationships and lookup relationships. Proficient in Data Migration from traditional applications to Salesforce using Apex Data Loader, Import Wizard and Data Manipulation Language.

Experience

1. Salesforce Consultant

   Kroger

   May 2018 — Present · Cincinnati, OH, US

   Involved in Discussions with Business Analyst and Project Managers to provide best solutions possible in Salesforce for the requirements collected. Created custom buttons and links on Account and Relationship Group object for generating auto Reports. Developed Visual Force pages which rendered based on Salesforce1 App or Web. Developed publisher actions for salesforce1 app. Efficiently worked with standard Salesforce.com objects like Accounts, Contacts, Leads, Cases and Opportunities. Created Custom objects, Page layouts, Custom tabs and Components. Proactively created Apex Triggers and Apex classes and also developed and managed complex workflows, approvals, validation rules, assignment rules and system triggers. Defined the lookup relationship and master-detail relationship on the objects that helps in associating the records and defining a parent-child relationship in which the master object controls certain behaviors of the detail object respectively. Expertise in configuring, using and administrating GIT version control system. Interacted with various Business Analysts and Developers to design better test plan and strategies based on the requirements of the business. Involved in various user stories and worked with QA team to test in various sandbox environments and update fields in Production. Designed Salesforce Service Cloud console to boost productivity with the dashboard-like interface, reducing clicking & scrolling, making it easy to quickly find/update/create records. Implemented Salesforce Lightning Components for small set of users within the organisation. Effectively created the Picklists, dependent Picklists and junction objects to establish the connectivity among objects. Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Education

• JNTUH College of Engineering

  Bachelor's degree