Ramanathan Nachiappan

About Ramanathan Nachiappan

Technically sophisticated and business savvy management professional with continued…

Experience

1. Project Manager

   Sysinformation

   Apr 2007 — Present

   Assumed responsibility for information and specification gathering from clients and provide the same to the production team based out of our US/India office. • Regularly interact via phone and emails with clients on a daily basis including issue resolution and quality control. • Associate closely with sales team in pre-sales activities to ascertain company productions capabilities.• Proactively contributed in introducing new design ideas based on current product capabilities. • Ensuring strict observance of set quality standards and monitoring delivery as per Project Plan and the Contractual Agreement. • Structured project proposals complete with details of activities, time frame, and required mix of resources. Made business presentations before the clients to generate value proposition and secure financial commitments. • Devised effective strategies for defining, enhancing and streamlining service delivery processes.• Meticulously documenting all major activities for effective reference and use. • Conducting risk analysis and implementing preventive initiatives to mitigate them. • Collaborating with the team members and senior management to maintain a continuous stream of information regarding the project status and progress.• Monitor overall functioning of processes, identify improvement areas, change management and implement adequate measures to maximize customer satisfaction level.

Education

• Rochville University

  MS (Computer Engineering), Computer

  2004 — 2005

• Bharath Polytechnic

  DCT, Computer Hardware

  1995 — 1998

Skills

• Business Process
• Process Improvement
• Information Security Management
• Vendor Management
• Project Management
• Network Administration
• System Administration
• Resource Management
• Team Management
• Strategy
• Training
• Testing
• Service Delivery
• Business Analysis
• Requirements Analysis
• Software Project Management
• Crm
• Cross-Functional Team Leadership
• Software Documentation
• Sdlc
• Pre-Sales
• Management
• Analysis
• Operations Management
• Program Management
• Leadership