Ramanan Lingesan

System Engineer | IT specialist | Credit Card Services | Tata Consultancy Services

Role: System Engineer at Tata Consultancy Services
Location: Chennai, TN, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Ramanan Lingesan

I\'m a process automation and application support professional with hands-on experience in…

Experience

System Engineer
Tata Consultancy Services
Dec 2021 — Present · Chennai, IN
Designed user-centric Appian interfaces and executed key enhancements, optimizing usability, performance, and end-to-end workflow efficiency while ensuring alignment with business requirements.Led production, COB(Close of Business) operations, and SLA-driven support, reducing incident recurrence by 35% through proactive RCA, trend analysis, and coordinated patching across Appian, Unix, and database ecosystems.Enhanced ACS ID rule configurations and automated complex file-processing workflows, boosting data accuracy by 40%, reducing manual effort by 50%, and improving integration reliability across downstream systems.Managed full deployment lifecycle using Bitbucket—version control, branching, pull-request reviews, and pre-deployment validations—ensuring high-quality, defect-free releases across environments.Spearheaded daily process delivery across 15+ applications, overseeing over financial transactions to ensure smooth operations and adherence to SLAs.Automated fraud case classification in PEGA, improving detection speed and workflow efficiency through better case management.Conducted technical validation of system patches and releases, including JVM allocations and compatibility checks, as part of deployment processes.Designed and automated ETL workflows using SQL Server Integration Services (SSIS) to extract, transform, and load data from financial applications, supporting JVM restarts and reducing manual intervention.

Contact information

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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

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