Ramana Murthy
ServiceNow Community Rising Star 2024 ⭐ | ArchX | CSA | CAD | CIS-ITSM | Experienced ServiceNow Developer | ITSM | Flow Designer | Service Portal | CSM | REST
- Role
- Infra Dev Specialist at Cognizant
- Location
- Srikakulam, AP, IN
- LinkedIn followers
- 500 followers
About Ramana Murthy
Achieved ServiceNow Community Rising Star of class 2024ServiceNow Developer with strong expertise in ITSM implementations, specializing in platform configuration, customization, and scalable solution design. Certified in CSA, CAD, and CIS-ITSM, with Architectural Excellence (ArchX) accreditation, demonstrating a strong foundation in platform capabilities and best practices.Experienced in developing and optimizing business logic using JavaScript, including Business Rules, Client Scripts, UI Actions, and Script Includes to drive automation and improve operational efficiency. Proficient in leveraging Flow Designer to build low-code, scalable workflows and streamline business processes.Hands-on experience in integrating ServiceNow with external systems using REST and SOAP APIs, enabling seamless data exchange across enterprise applications. Skilled in Service Portal development, including building dynamic and user-friendly custom widgets.Strong experience in designing and implementing Service Catalog solutions, including complex catalog items and order guides, with integrations to third-party tools to enhance service delivery.
Experience
Infra Dev Specialist
Apr 2026 — Present · Visakhapatnam, IN
Education
Andhra University
Bachelor of Science - BS, Computer Science
NxtWave
Full Stack Web Developer, Full Stack Web Development
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