Raman Parashar
Fleet & Logistics Operations | Ex–Om Logistics | Open to Fleet Coach / Last Mile Operations Role
- Role
- Fleet Manager at Swiggy
- Location
- Morena, IN
- LinkedIn followers
- 500 followers
About Raman Parashar
I am a dedicated professional with 1 year of hands-on experience in Fleet Operations…
Experience
Fleet Manager
Aug 2025 — Present · Noida, IN
Performance Monitoring & ImprovementTrack and monitor daily KPIs (login hours, delivery rate, order cancellations, etc.).Identify low-performing partners and provide targeted coaching.Conduct daily/weekly performance reviews and create improvement plans. Shift Planning & Operational CoordinationPrepare and manage rosters for delivery partners based on demand forecasting.Ensure sufficient partner supply during peak hours and special events.Coordinate with the Hub Operations team for seamless delivery flow. Compliance & AuditConduct field audits to ensure uniform, safety gear, and app compliance.Enforce SOPs related to hygiene, delivery bag usage, and traffic rules.Report any deviations or violations to central operations. Engagement & RetentionRegularly interact with delivery partners to address queries, concerns, and grievances.Plan engagement activities to improve partner satisfaction and reduce attrition.Act as the first point of contact for field issue resolution. Reporting & DocumentationMaintain accurate records of partner training, performance, and attendance.Submit daily/weekly reports to the Operations Manager or Area Lead. Initiative ExecutionSupport rollout of new incentive schemes, process changes, and pilot programs.Collect feedback from ground-level execution and escalate insights to leadership.
Education
Makhanlal Chaturvedi National University of Journalism and Communication, Bhopal
Diploma in Computer Applications
Jiwaji University
Bachelor of Science - B.Sc Computer Science
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