Venkata Shiva Ramakrishna Rao Tulasi
Assistant Operations Manager @Indian Eagle Llc
Hyderabad, IN
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MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2022 — Present
Assistant Operations Manager @Indian Eagle Llc
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Hyderabad, IN
EDUCATION
2001 — 2004
Vishwa Bharathi University
Vishwa Bharathi University, B. Com (Computers)
1994 — 1995
R. M. High School, Secunderabad
10th Class, 10th Class
ABOUT VENKATA SHIVA RAMAKRISHNA RAO TULASI
An accomplished Manager with 15+ years of experience in designing and managing Customer Service strategies & ensuring timely resolution of customers’ queries. Helped call centers in retaining the existing customers & increasing revenues by 12% with a remarkable FCR (First Call Resolution) ratio. A skilled customer service management professional seeking a new career challenge.
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