Ramadurai

Global Technology Head - Sales Finance @Nissan Motor Corporation

As a Global Digital functional leader for Sales Finance business, responsible for establishing and leading global digital customer experience vision for Nissan. Playing an integral role in the company’s Captive Finance business by enabling consistency in a complex and global environment and driving global process simplification - IT Leadership & Collaboration - Provide leadership, management and technology expertise for Digital Technology to CIO & Captive Finance business head. Collaborate with internal IT partners including infrastructure, security and IT risk. Focus on emerging digital technology solutions and seek out industry partnerships to provide speed-to-market technology solutions (Cloud migration, Agile delivery, DevOps etc.) which facilitate a differentiated and intimate customer experience - IT Governance - Ensure adoption of enterprise processes and procedures. Lead the evolution of digital IT organization and establish governance standards and policies to improve effectiveness - Global & Regional Applications - Direct the definition, architecture, development, implementation and support of customer facing applications (Web, Mobile, IVR/Contact Center etc.) and core systems including Accounting, Loan Origination, Contract Management, Collections which enable and drive business objectives by accelerating competitive IT advantage by providing outstanding support, enhancement and improvement of core system suite. Focus on application modernization, leveraging agile development methodologies to drive productivity