Ramadas C N

About Ramadas C N

Experienced Associate with a demonstrated history of working in the information technology and services industry. Skilled in Microsoft Excel, Customer Service, Microsoft Word, Microsoft Office, and Management. Strong professional with a Bachelor of Business Administration - BBA focused in Accounting and Finance from University of Calicut.

Experience

1. Senior Associate

   Strada

   Jul 2024 — Present · Kochi, IN

   To process payrolls and HRIS tasks/activities by meeting the obligations such as TAT & accuracy levels as specified. • To provide an effective and efficient payroll and/or HRIS service to customers, ensuring the accurate and timely payment of their employees’ salaries. • Creating a Snow dashboard to analyse client business growth, driving informed decision-making and fostering strategic client relationships.• Efficiently processing a high volume of referral benefits, one-time payments, and taxable parking without errors. • Creating variation letters, promotion letters, and international remote working agreements tailored to meet employees\' specific needs and requirements. • Managing client escalations, monitoring daily production activities, and providing comprehensive reports to clients and senior management. • Ensuring colleague support and conducting quality audits to uphold employee performance standards • Taking ownership of and overseeing the quality and accuracy of operational tasks within the team. • To support and help facilitate 100% SLA attainment for the team through effective WFM.

Education

• SRM IST Chennai

  Master of Business Administration - MBA, Finance and Marketing

• University of Calicut

  Bachelor of Business Administration - BBA, Accounting and Finance