Rama Paramjyothi Gavarasana
Director - Servicenow Platform Services @Novartis
Signup · Get unlimited contacts
WORK HISTORY
Director - Servicenow Platform Services @Novartis
Major Responsibilities: Defining and aligning the ServiceNow platform\'s multi-year roadmap. Leading innovation and rapid pilot implementation on the ServiceNow platform. Establishing and enforcing standards, security policies, and best practices to minimize technical debt. Overseeing the stability of all ServiceNow instances and solutions, including managing upgrades and performance. Conducting PoCs on new modules/ features from ServiceNow Defining and managing platform data retention, archival and purge strategy
ABOUT RAMA PARAMJYOTHI GAVARASANA
With over two decades of comprehensive experience in the IT landscape, I am a results-driven professional dedicated to driving technological excellence and optimizing operations across diverse domains. My expertise spans the full software development lifecycle to robust enterprise platform management.I possess deep knowledge of ServiceNow platform implementation, encompassing a wide array of modules such as ITSM, ITOM, HRSD, IRM, SPM, Now Assist, and Process Mining. My proficiency extends to multi-vendor CMDB and Discovery platforms (HP, BMC, ServiceNow). A key differentiator is my strong pharmaceutical domain knowledge, including expertise in GxP regulations and 21 CFR Part 11 compliance.I am passionate about leveraging cutting-edge technology to streamline processes, enhance performance, and deliver impactful, compliant solutions that drive tangible business value.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.