Suresh Mishra
Group Manager
- Role
- Group Manager at HCLTech
- Location
- West Delhi, DL, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Suresh Mishra
Customer Experience leader with 14+ years of cross-functional experience in Operations…
Experience
Group Manager
Apr 2024 — Present · Noida, IN
Education
12th , K.V ( CSBE Board )
Intermediate, Arts
1999 — 2000
Symbiosis Institute of Management Studies
Corporate - Post Graduate Diploma in Businees management ( C - PGDBM ), Operations Management and Supervision
2012 — 2014
Deendayal Upadhyay Gorakhpur University
Graduation ( B.A ), Arts
2000 — 2003
10th , K.V ( CBSE Board )
High School, All Subjects
1997 — 1998
Skills
- Leadership
- Bpo
- Attrition Reduction
- Vendor Management
- Service Delivery
- Business Analysis
- Performance Management
- Crm
- Outsourcing
- Process Improvement
- Team Leadership
- Bottom Line Improvement
- Lean Projects
- Sla
- Team Management
- Recruiting
- Mis
- Employee Engagement
- Operations Management
- Requirements Analysis
- Transition Management
- Assistant Manager
- Talent Acquisition
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