Sharma

About Sharma

What makes me different? A technology-oriented leader who delivers comprehensive…

Experience

1. Channel Account Manager

   Amazon

   Jun 2024 — Present · Delhi, IN

   Led the strategic planning and execution for digital subscriber acquisition, achieving a successful program launch and efficient goal completion- Identified and pursued market expansion and new distribution opportunities, working with cross-functional teams to drive effective market entry strategies- Conducted pioneering market research and assessment initiatives, delivering insights and actionable recommendations for forward-thinking digital programs- Developed and implemented strategic account plans aligned with both client needs and company goals- Maintained high client satisfaction through proactive communication and exceptional service delivery- Managed external agency relationships, setting clear goals, providing necessary assets, offering performance feedback, and overseeing budget adherence- Ensured compliance with regulatory standards and minimized distribution risks through thorough monitoring and control mechanisms- Established a structured testing schedule for creative assets, ads, and landing pages, enabling continuous campaign optimization and performance improvement- Collaborated closely with internal teams—including operations, merchandise, creative, and planning—to ensure alignment of efforts- Enhanced user experience by partnering with development teams to create a seamless, user-friendly customer interface- Developed innovative customer retention programs, boosting engagement and lifetime satisfaction- Worked with development and product teams to refine user experience, creating a frictionless customer journey- Executed a comprehensive merchant acquisition strategy across multiple geographies- Promoted efficient collaboration with internal stakeholders across operations, finance, customer service, and merchant services, optimizing processes and resources.

Education

• Indian Institute of Management Kashipur

  Executive Master of Business Administration, Analytics

• Science & Technology Entrepreneurship Park IIT-KGP

  Incubation, Entrepreneurship & Innovation

  2013 — 2014

• STEP IIT-KGP

  Incubation, Entrepreneurship & Innovation

• Jaipur Engineering College

  Bechlor of Engineering, Information Technology

  2009 — 2013

• Indian Institute of Management Kashipur

  Executive Master of Business Administration - MBA, Data Analytics

Skills

• Telecommunications
• Search Engine Optimization (SEO)
• Leadership
• C#
• Windows
• Xml
• Online Marketing
• Microsoft Sql Server
• Marketing Strategy
• Ajax
• Project Management
• Web Services
• Sql
• Linux
• Css
• IT Service Management
• Oracle
• Joomla
• Jsp
• Web Development
• C++
• SEO
• Smo
• Business Analysis
• Mentoring
• Databases
• Outsourcing
• Screening
• Coordination
• Team Leadership
• Erp
• Javascript
• Html 5
• Java Enterprise Edition
• Business Networking
• Java
• Entrepreneurship
• C
• Programming
• Social Media Marketing