Shanmugam

About Shanmugam

As a seasoned Program Manager with extensive experience in the Property and Casualty (P&C) insurance domain, I specialize in managing comprehensive IT consulting services for Duck Creek Product. My role encompasses a broad spectrum of responsibilities, including overseeing Intellectual Property (IP) projects, Capital Expenditure (Capex) initiatives, Regular Maintenance (BAU) and Essential Support activities (L2 and L3 Support).Expertise:Project Management: Oversee the lifecycle of multiple concurrent projects, from initiation to closure, ensuring timely delivery, within scope, and on budget.Stakeholder Management: Build and maintain strong relationships with key stakeholders, including clients, vendors, and internal teams, to facilitate seamless project execution.Team Leadership: Lead cross-functional teams, fostering collaboration and innovation to achieve project goals and exceed client expectations.Risk Management: Identify, assess, and mitigate risks across all projects and support activities, ensuring continuity and minimal disruption to operations.Performance Monitoring: Implement robust monitoring and reporting mechanisms to track project progress, performance, and deliverables against KPIs.Financial Oversight: Manage project budgets and financials, ensuring efficient allocation of resources and maximizing ROI.Duck Creek Policy & BillingITSM - Service Delivery ManagementGuidewire - Claims Migration & Integration

Experience

1. Portfolio Manager

   Capgemini

   Jan 2022 — Present · NJ, US