Prasad Reddy

About Prasad Reddy

A customer obsessed professional with 5+ years of experience in shared services like Onboarding, Reporting, Data Management, Risk & Compliance, Data Management, Auditing, Customer service, Stakeholder management and Business improvement related roles.

Experience

1. People Operations Specialist

   Pegasystems

   Feb 2024 — Present · Hyderabad, IN

   As a People Operations Specialist, I serve as a key liaison between HR, business stakeholders, and external partners to ensure seamless execution of people-related processes. I manage onboarding, offboarding, compliance audits, benefits coordination, and documentation workflows across US, EMEA and India regions. My role demands precision, proactive communication, and a strong grasp of HR systems and SOPs.Key Responsibilities:Onboarding & Offboarding Coordination:Facilitate end-to-end onboarding for new hires and interns, including SOP reviews, document verification, and stakeholder alignment. Coordinate offboarding processes and maintain accurate exit documentation.Process Documentation & SOP Management:Draft, review, and update SOPs such as the Sterling Invoice Verification and Intern Onboarding SOPs. Collaborate with stakeholders to ensure alignment with current practices.Audit & Compliance:Conduct audits like the PeopleDoc Signatures Audit, ensuring timely action on expired or pending documents. Maintain compliance with internal and external documentation standards.Benefits Administration:Manage benefits-related communications and updates, including salary adjustments and employment status changes for EMEA regionStakeholder Communication:Serve as a point of contact for internal teams and external vendors. Provide timely updates, request approvals, and ensure clarity in all communications.Skills & Qualifications:Strong understanding of HR operations and complianceExcellent written communication and stakeholder managementProficiency in Microsoft 365, including Outlook, SharePoint, and PlannerExperience with global HR processes and documentation standardsAbility to manage multiple priorities with attention to detailTools and Platforms1. PeopleHub - SuccessFactors 2. PeopleDoc(UKG)3. Service Management (Ticketing system)4. HireRight / Sterling – Background verification platform5. Microsoft Planner

Education

• Vishwa Vishwani Business School _ Hyderabad

  PGDM , Human Resources Management- HR(Major) & Business Analytics(Minor)

  2016 — 2018

• St. Mary's College, Yousufguda

  Bachelor's degree, Computer Science

  2012 — 2015