Naik

About Naik

A social media enthusiast, armed with a degree of Brand Communication and an IT…

Experience

1. Business Insights - Social Media Data Analytics

   Apple

   Jul 2017 — Present

   Refining social media chatter into data-driven insights to provide the best customer experience-Providing diagnostic, predictive and prescriptive analytics for multiple stakeholders across the organization-Project Managed a cross channel unified taxonomy project that aligns as well as report out a consistent set of customer intents across the AppleCare\'s digital channels-Co-Managing an Influencer Analysis Program for Apple-Created Governance rules to ensure changes made to the structure does not affect the output of the project-Co-Managed a human vs machine sentiment analysis project-Created a Command Center strategy and wireframe for AppleCare Digital-Worked across the product line of Apple by executing standard data analysis, AdHoc requests, NPI\'s as well as live monitoring for events like WWDC and annual special events-Partnering with Apple Legal team to identify online Fraudulent and Trademark Infringement violators and take down those accounts.

Skills

• English
• Vb.net
• Brand Management
• Mysql
• Teamwork
• Javascript
• Marketing
• Social Media
• Visual Basic
• Market Research
• Programming
• Sports Management
• Digital Marketing
• Powerpoint
• Public Speaking
• Visual Studio
• Advertising
• Asp.net
• Oracle
• Marketing Communications
• Microsoft Office
• Integrated Marketing
• Managing Media Relations
• Leadership
• Java
• C++
• Microsoft Excel
• Microsoft Word
• Linux
• Photoshop
• Management
• Team Management
• Social Networking
• C
• Social Media Marketing
• Xml
• Illustrator
• Jquery
• Css
• Event Management