Mohan Reddy

About Mohan Reddy

I am working as Area ops Manager in Blue Dart Express Limited in Supply chain Business. I have 9 years of diverse work experience spanning Operations, Logistics, Supply Chain, and Customer Service. I have led end-to-end operations in South India in various capacities involving Frist mile mid mile, Last mile operations, customer engagement, Inbound, and outbound operations in the warehouse, etc. I am passionate about logistics, warehousing, supply chain, and customer interaction, like to lead from the front in challenging situations.

Experience

1. Area Operations Head

   Blue Dart

   Oct 2023 — Present · Hyderabad, IN

   Responsible for timely and profitability delivery of shipments to customers through effective management of service center operations.· Ensuring timely, accurate and profitable delivery of shipments to customers as per contractual terms and conditions· Ensuring safely and security of all shipments in the area.· Driving day-to-day e-commerce business for Secundrabad & AOR.· Driving Pickup, EMD, RVP, & Last mile Operations for area.· Driving 15 DC’s across AOR along with 2 Cluster Heads.· Driving Flipkart, Ajio, Meeso, e-commerce shipments across area.· Driving productivity FE vs DP· RCA & CAPA· Evaluating existing operations and developing appropriate strategies.· SOP Adherence in the area at all times.· Setting and implementing performance standards across AOR· Recruiting of adequate and trained manpower at Dc’s and Region as per manpower and business plan· Monitoring day-to-day teams’ operation and performance.· Conducting daily review meeting(VC) with cluster heads as well svc.

Education

• INDIAN SCHOOL OF BUSINESS MANAGEMENT AND ADMINISTRATION

  Master of Business Administration - MBA, Operations Management and Supervision

  2018 — 2020

• Rayalaseema university

  Bachelor of Commerce - BCom, Computer Science

  2014 — 2017